What I Bring to the Table

Problem-Solving and Adaptability

In customer service, I developed the ability to think quickly on my feet, resolve issues efficiently, and adapt to diverse needs.

Organizational Expertise

My experience as an ESL teacher honed my ability to create structured plans, manage schedules, and meet deadlines effectively

A Commitment to Excellence

I am dedicated to supporting professionals by providing reliable, high-quality assistance that allows them to focus on their priorities.

Attention to Detail

Whether preparing lesson plans or managing client interactions, I ensure accuracy and thoroughness in every task I undertake

Exceptional Communication Skills

As an Executive Virtual Assistant, I bring a unique combination of skills and experience designed to support busy professionals.

Multitasking

I can manage multiple tasks and client inquiries simultaneously as a Virtual Assistant, ensuring high-quality service and efficient problem resolution.

Tools I Used

Project Management: Asana, Trello, Monday.com, ClickUp, Notion

Communication: Slack, Zoom, Microsoft Teams, Lark, Discord, RingCentral, Outlook

CRM: Salesforce, HubSpot, Zoho CRM

Time Management: Clockify, Toggl, RescueTime

Lead Generation & Cold Calling: LinkedIn Sales Navigator, Apollo, ZoomInfo, PhantomBuster

Scheduling & Appointment Setting: Calendly, Google Calendar, Acuity Scheduling

Document Management & Spreadsheets: Google Workspace, Microsoft Office Suite, Google Sheets, Dropbox

Email Marketing
Flodesk, Loomly Mailchimp, HubSpot, Constant Contact, GetResponse, ActiveCampaign, ConvertKit, SendGrid

Customer Support: Zendesk, Freshdesk, Intercomrking and dedicated

Password Management & Security:

1Password, LastPass

Property Management: Hostaway, Guesty, Lodgify, OwnerRez, Hospitable, Airbnb, VRBO, Furnished Finder

Hiring & Applicant Tracking: Airtable, Workable, BambooHR, Google Forms, Trello (custom pipelines), Zoho Recruit

Property Management: Hostaway, Guesty, Lodgify, OwnerRez, Hospitable, Airbnb, VRBO, Furnished Finder

Tutoring & Education Tools: Zoom, Google Meet, Skype, Nearpod, Canva (for lessons), Quizlet, Kahoot, Google Classroom

Project Workflow & Management

Website Design

Project Workflow & Management

Trello Cold Calling Workflow:

What Works Well

Organized Structure:

To Call: Lists leads that are scheduled for an initial call.
To Follow Up: Tracks leads that require follow-up after initial outreach.
Completed: Marks calls that have been made and outcomes that are finalized.
Action Items/Next Steps: Details follow-up tasks, such as sending reports or scheduling additional calls.
Report: A summary of outcomes and next steps, helping track progress and results.
Color-Coded System:
Each list is color-coded for easy identification and prioritization of tasks.
Efficient Task Flow:
The workflow helps to ensure that no calls are missed, and follow-ups are scheduled.
Cards are consistently updated to reflect task progress and deadlines

Optimized Airtable Hiring Chart

What Works Well

Organized: Applicants are categorized by status (interview, follow-ups, incomplete requirements).
Color-Coded: Easy visual identification of applicant progress.
Clear Tracking: Status indicators (✔️ & ❌) for submitted documents and follow-ups.
Efficiency: Quick reference for which applicants need action.
Streamlined Process: Helps manage interviews and follow-ups without missing details.
Professional: A structured system that enhances client hiring workflow